Team
Cynthia Iyadi
Managing Director
Other Languages Spoken: Kiswahili
Cynthia has invaluable experience in management and a profound dedication to the disability and mental health sector. With a rich background spanning more than 10 years, Cynthia’s journey reflects her unwavering passion for community service and her commitment to supporting individuals from culturally and linguistically diverse backgrounds in accessing the assistance they deserve through the NDIS.
Cynthia’s leadership is marked by a profound understanding of the complexities within the disability industry and a relentless drive to advocate for inclusivity and accessibility. With her guidance, the KonnectUs team is empowered to make a meaningful difference in the lives of those we serve, embodying our commitment to excellence and compassion every step of the way.
Ernest Ndagijimana
Specialist Support Coordinator
Other Languages Spoken: French, Kiswahili, Kirundi
Ernest is a husband, father and grandfather. He is a highly experienced humanitarian worker who has worked with asylum seekers, refugees, and disadvantaged people for over twenty years. This includes people living with a disability in Africa and Australia.
Ernest enjoys working in challenging and complex situations. He thrives on the work of assisting those who are funded by the National Disability Insurance Scheme (NDIS). Ernest was a Local Area Coordinator (LAC) for seven years at Disability Services Commission, now called the Department of Communities Disability Division in WA.
Ernest’s diverse, multicultural skills help him to achieve goals with the people he works with. Ernest strives to find better ways and to learn every day to achieve the best possible outcomes for the people he works with. Ernest is ready to help at all times in all situations.
Erin Tierney
Support Coordinator and Psychosocial Recovery Coach
Erin began her journey in youth work at TAFE, where she completed both a Certificate IV and a Diploma in Youth Work. Erin’s passion for this field led her to further her education by pursuing a Bachelor’s degree in Youth Work with Psychology as an elective study. Erin plans postgraduate studies in this area.
In addition to her academic pursuits, Erin is actively engaged in practical experience within the field.
Working at Konnectus Support Coordination, Erin manages a diverse caseload of clients spanning various age groups and cultural backgrounds. These clients face a wide range of psychosocial disabilities and are currently on NDIS plans.
Her commitment to the job is driven by her desire to achieve positive outcomes for her clients. She recognises the importance of collaborating with them to foster independence and self-advocacy, ensuring they benefit from their support plans and systems.
Jacquelyn Chong
Support Coordinator and Psychosocial Recovery Coach
Other Languages Spoken: Malay, Mandarin, Cantonese
Jacquelyn is an experienced and compassionate person-centred Support Coordinator and Recovery Coach who takes delight in bringing joy to the lives of those around her. She has a wealth of experience in community services, advocacy, coordination, early childhood education and supporting participants on their journey towards a fulfilling life.
One of her core principles is understanding and acceptance. She believes in meeting people where they are, acknowledging their unique experiences, and refraining from judgment. She understands that an individual’s path to recovery is personal, and she respects their choices and autonomy. She is not just a coach; she aims to be an individual’s best buddy on their recovery journey. She offers unwavering support, encouragement, and companionship. Together, both will navigate the challenges, celebrate the victories, and work towards the goals.
Her proficiency in Mandarin, Cantonese, Malay, and Indonesian allows her to break down language barriers and provide inclusive support to participants from various cultural backgrounds. She understands and respects the customs, traditions, and values of the communities she works with. These enable her to build trust and establish meaningful connections with participants, making them feel comfortable and understood.
Isaiah Ajak
Support Coordinator and Psychosocial Recovery Coach
Other Languages Spoken: Dinka
Isaiah holds a Bachelor of Counselling degree from the University of Notre Dame, Australia. He boasts a wealth of experience in therapeutic counselling, having dedicated his career to this noble profession since 2014. Isaiah specialises in Alcohol & Drug Counselling, as well as Family Counselling. His diverse career journey has seen him excel in various roles, including Therapeutic Community Rehabilitation, Psychosocial Support, and Mental Health Recovery. Isaiah is particularly skilled in both Individual and Group Counselling, demonstrating his versatility and dedication to helping individuals and communities.
In his role as a Community Support Coordinator and Psychosocial Recovery Coach at Konnectus Support Coordination, Isaiah can provide invaluable support to clients struggling with Mental Health (MH) and trauma-related issues, both within the hospital environment and in their homes following discharge.
Rebeka Maharjan
Support Coordinator and Psychosocial Recovery Coach
With 6 years of experience in the disability field, Rebeka is passionate about empowering participants to achieve their goals and lead fulfilling lives. She holds a Bachelor’s Degree in Community Services. Rebeka’s expertise lies in developing personalised support/recovery plans tailored to each participant’s needs and preferences, coordinating services, liaising with stakeholders, guiding them through their recovery journey, and advocating for their rights and well-being. She is dedicated to promoting inclusivity, dignity, and respect for individuals with disabilities. Rebeka strives to create a safe and nurturing environment. She is a compassionate and empathetic professional who is committed to making a positive impact in the lives of the participants she supports.
Kobi Speight
Support Coordinator and Psychosocial Recovery Coach
Kobi is a dedicated and professional Support Coordinator and Recovery Coach at Konnectus Support Coordination. Kobi resides at our Mandurah branch, delivering instrumental support and navigation to our NDIS participants in the South-West. Before joining Konnectus, she worked in NDIS service coordination helping people to navigate challenges and reach their individual goals. Kobi has a Bachelor’s degree in Psychology, Criminology and Justice, where she was selected to work on individualised projects involving wrongful conviction. Warm and engaging, Kobi believes in bringing a tailored and individualised approach to all of her participants and is dedicated to helping others reach their potential.
Regina Nshuti
Specialist Support Coordinator
Regina is a Specialist Support Coordinator with Konnectus Support Coordination, drawing from her extensive tenure as an NDIS Service Coordinator. With a Bachelor’s degree in Criminology, specialising in Criminal Behaviour and Legal Studies, Regina is committed to deepening her expertise by pursuing further studies in the Mental Health Sector. Her dedication to enhancing participant care underscores her commitment to continuous improvement and excellence.
Beginning her journey in the disability sector as a support worker, Regina’s passion for delivering top-notch support services runs deep. Beyond her professional pursuits, she is driven by a profound sense of community service. Specifically, Regina finds fulfilment in assisting individuals from diverse cultural backgrounds to navigate complex support systems. She aims to facilitate access to services, preserve their cultural identity, and strengthen their connection to their heritage within the fabric of Australian society.
Danielle Keath
Support Coordinator
Danielle is a fantastic addition to Konnectus Support Coordination. With her extensive background in administrative and managerial roles, combined with her deep knowledge of the NDIS sector, she brings a wealth of experience to the team. Her personal journey as a caregiver to her visually impaired son has given her unique insights and a compassionate perspective, enhancing her ability to connect with and support people with disabilities.
Danielle is known for her caring, passionate, and kind-hearted nature. She is dedicated to going above and beyond to assist participants, always aiming to achieve the best outcomes for them. She excels in building strong relationships with both providers and participants, focusing on creating a solid foundation and developing supports tailored to each individual’s needs.
Her enjoyment of team collaboration and her conversational nature make her a pleasure to work with, while her professionalism and genuine care shine through in every interaction. Danielle truly embodies the spirit of support and dedication that Konnectus Support Coordination values.
Kylie Short
Support Coordinator/Psychosocial Recovery Coach
Kylie Short is a passionate Support Coordinator and Psychosocial Recovery Coach for our Midwest Region. Since joining the team Kylie has shown her ability to interact well with people and has had a great impact in bringing in new participants. Kylie is very able and dedicated and holds several certificates in the industry of disability. Kylie is a big believer in building relationships with participants and making sure she can do anything required and will work till she cant do anything more for them but its not just her participants she will go above and beyond for its her team as well.
Kylie strongly believes that everyone deserves a chance and no one has a disability its just a different ability.
